Quality Improvement

DWL’s approach to quality improvement follows a cycle of “reflect, practice, reflect, practice.” We develop tools and provide ongoing support to help your program improve.

Quality Improvement Tools

Our team supports program quality improvement by developing tools to guide programs to reflect on their practice, identify areas where they are doing well and areas they need more support.  DWL uses best practice and current research to support educators in assessing their programs and taking action toward improvement. Check out sample quality improvement tools and resources we’ve developed.

Ongoing Support

DWL provides technical assistance and training to support continuous program improvement.  We help programs put their quality improvement plans into action. Types of ongoing support we offer include:

Practitioner Networks


Training Series

Current Quality Improvement Projects

Our team supports a systemic approach to quality programming.
Some current projects include:

U.S. Department of Education 21st CCLC Practitioner Guides

Under a two-year contract, DWL is developing a Practitioner Guide to help all 21st CCLC grantees effectively serve English Learner youth, families, and communities. The work includes identifying and utilizing best-practice research, engaging experts in the field, training site visitors, conducting national site visits, and writing a practitioner-friendly guide for 21st CCLC programs.  DWL also supported content areas of STEM, Career-Technical Education, and Extended Learning.

NYC Department of Youth and Community Development

Under a two-year contract, DWL provides extensive training and technical assistance services to Out-of-School Time (OST) programs in the areas of program design and implementation. Some services include conducting a biannual OST director’s survey, managing practitioner networks, coordinating an annual OST conference, and developing an online learning portal. DWL will also provide professional development to DYCD program officers who centrally monitor and manage the contracts of DYCD-funded OST programs.

California School Age Consortium English Learner Support

DWL West provides content expertise and support for the CalSAC English Learner Training and Professional Development Project. The purpose of this project is to build the capacity of the out-of-school time field to serve English Learner children, youth, and families in California. As part of this work, DWL West is designing and leading a Training of Trainers for selected CalSAC trainers to become established, well-informed English Learner trainers for the afterschool field. DWL West is also developing curriculum for afterschool programs and provides coaching for and observation of project trainers.

Quality Standards for Arizona Afterschool Youth Development Programs

DWL and Collaborative Communications Group are working with Arizona’s afterschool network to develop a quality improvement framework including quality standards, assessment tools, professional development and an accountability structure.